What should I include in a technical support message?
Include reproduction steps, expected result, current result, and any error message. This helps us resolve issues faster with fewer clarification cycles.
Contact
If you need support, have a legal request, or want to explore an MCP integration, this is the right place.
For product questions, account help, or day-to-day usage.
For data requests, privacy inquiries, or contractual questions.
For automations, MCP clients, and agent workflow discussions.
We triage by operational impact and security risk so each message reaches the right owner in the first pass.
Primary email
hello@kanbanstudio.siteWe reply from one main channel to keep communication traceable.
Include reproduction steps, expected result, current result, and any error message. This helps us resolve issues faster with fewer clarification cycles.
Yes. Add partnership in the subject and share your use case, expected volume, and timeline so we can route it correctly.
Yes. We process access, rectification, and deletion requests from this channel and guide verification steps as required.